Privacy Policy
Our website address is: https://lmhtea.org. Protecting your private information is our priority. This Statement of Privacy applies to LMH Custom Teas & Herbs LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to LMH Custom Teas & Herbs LLC include LMH Tea. The LMH Tea website is an ecommerce site. By using the LMH Tea website, you consent to the data Practices described in this statement.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Where we send your data
Visitor comments may be checked through an automated spam detection service. To better provide you with products and services being offered, LMH Tea may collect personally identifiable information, such as your:
-First & Last Name -Mailing Address -Email Address -Phone Number
-Company Name
If you purchase LMH Tea’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We use Stripe through Woocommerce for our transaction processing. To review their privacy practices, visit the links listed below
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.
We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future with your consent. We promise to not spam your inbox with an unnecessary amount of emails, promotions, and click bait ads.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. LMH Tea collects and uses your personal information to operate and deliver the services you have requested. LMH Tea may also use your personally identifiable information to inform you of other products or services available from LMH Tea and its affiliates. We support other small businesses and budding entrepreneurs by helping them connect with customers. We appreciate your support and commitment to helping small businesses thrive in the marketplace!
Sharing Information with Third Parties
LMH Tea does not sell, rent, or lease its customer lists to third parties. LMH Tea may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information Will Not be transferred to the third party. LMH Tea may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LMH Tea, and they are required to maintain the confidentiality of your information.
LMH Tea may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to : (a) conform to the edicts of the law or comply with legal processes served on LMH Tea or the site; (b) protect and defend the rights of property of LMH Tea; and/or (c) act under exigent circumstances to protect the personal safety of users of LMH Tea, or the public.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
LMH Tea may keep track of the websites and pages our users visit within LMH Tea, in order to determine what LMH Tea services are the most popular. This data is used to deliver customized content and advertising on the website as it is developed within the LMH Tea domain to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by LMH Tea. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LMH Tea website.
From time to time, LMH Tea may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from LMH Tea or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from LMH Tea, you may opt out of such communications by selecting the unsubscribe link or by replying to STOP.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to practice awareness when they leave our site and to read the privacy statements of any other site that collects information.
Security of your Personal Information
LMH Tea secures your personal information from unauthorized access, use, or disclosure. LMH Tea uses the following methods for this purpose:
-SSL Protocol
When personal information (such as a credit card number) Is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. We encourage you to keep your personal devices up to date with the necessary tools to protect your information and always read privacy practices when offering information to a website. As a result, while we strive to protect your personal information to the best of our abilities, you acknowledge that; (a) There are security and privacy limitations inherent to the internet which are beyond our control; and (b)Security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
In order to help reduce the amount of information stored by LMH Tea servers we offer:
- Guest Checkout
- Option to Create a secure account on our My Account page
- Removal of personal data upon request as outlined below
- Data will be removed after
- 12 months for inactive accounts
- 7 days for pending or failed orders
- 6 months for completed orders
What rights you have over your data
If you have an account on this site, or leave comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
- Debug or to identify and repair errors that impair existing intended functionality of our site or delivery of your products and services.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent.
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information
Children Under Thirteen
LMH Tea does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this Statement
LMH Tea reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information documents linked within the website. Your continued use of the website and/or services available after such modifications will constitute your; (a)acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
LMH Tea welcomes your questions or comments regarding this Statement of Privacy. If you believe that LMH Tea has not adhered to this Statement, please contact LMH Custom Teas & Herbs at admin@lmhtea.org or by phone at +1-828-289-5459
Policy Effective 8/20/2021